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Mai 07, 2026 10:22 a.m.
Hello , i have purchased Grid-909 Plugin , but i cant acces to my account and i did not received the serial , can you help me please ?
the transaction is
Numéro de transaction : 0WY397796X1856229
2 Antworten
Mai 07, 2026 9:24 p.m.
Hi,
sorry for the delay — your license was generated correctly when the payment cleared, but the delivery email got caught somewhere on the way to you. We just resend and it should now arrive cleanly in your inbox (please also check spam once if you don't see it within a few minutes).
The mail is on its way to your address — it contains your serial, the download link, and the activation steps.
If you are still not receiving it, please write an email directly to frank@kreuzberg-audio.com
Best,Frank
Mai 08, 2026 6:53 a.m.
thx for the great support