Privacy Policy

As of: December 2025


1. Controller

Frank Hahn Kreuzberg Audio Straßmannstraße 18 10249 Berlin Germany

Email: frank@kreuzberg-audio.com Phone: +49 171 2069066

2. Overview of Processing

This Privacy Policy informs you about the processing of personal data on our website and in our online shop.

3. Legal Bases

We process personal data on the basis of the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR) – e.g., for newsletters and non-essential cookies
  • Performance of a contract (Art. 6(1)(b) GDPR) – e.g., for purchase processing and payments
  • Legal obligation (Art. 6(1)(c) GDPR) – e.g., tax retention requirements
  • Legitimate interests (Art. 6(1)(f) GDPR) – e.g., for security and website optimization

4. Hosting

Google Cloud Platform

Our website is hosted on servers of the Google Cloud Platform.

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Data processed: IP address, access time, browser type, operating system, referrer URL

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

Third country transfer: Google LLC is certified under the EU-US Data Privacy Framework.

Privacy information: https://cloud.google.com/privacy

5. Shop and Purchase Processing

Easy Digital Downloads (WordPress)

We use the Easy Digital Downloads plugin to operate our online shop.

Data processed: Name, email address, billing address, purchase history, IP address

Legal basis: Performance of a contract (Art. 6(1)(b) GDPR)

Storage period: Order data is stored for the duration of the statutory retention periods (10 years).

6. Payment Service Providers

PayPal

For payments via PayPal, you will be redirected to the PayPal website.

Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

Data processed: Payment data, name, email address, IP address

Legal basis: Performance of a contract (Art. 6(1)(b) GDPR)

Privacy information: https://www.paypal.com/webapps/mpp/ua/privacy-full

Stripe

We use Stripe for credit card payments.

Provider: Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

Data processed: Payment data, name, email address, IP address, device information

Legal basis: Performance of a contract (Art. 6(1)(b) GDPR)

Third country transfer: Stripe, Inc. is certified under the EU-US Data Privacy Framework.

Privacy information: https://stripe.com/privacy

7. Web Analytics

Google Analytics

We use Google Analytics to analyze user behavior on our website.

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Data processed: IP address (anonymized), device information, browser type, visit duration, pages viewed, referrer

Legal basis: Consent (Art. 6(1)(a) GDPR)

Third country transfer: Google LLC is certified under the EU-US Data Privacy Framework.

Opt-out: You can prevent data collection by Google Analytics by installing the browser add-on to disable Google Analytics: https://tools.google.com/dlpage/gaoptout

Privacy information: https://policies.google.com/privacy

8. Newsletter

Mailchimp

We use Mailchimp to send our newsletter.

Provider: Intuit Inc., 2700 Coast Avenue, Mountain View, CA 94043, USA (via Mailchimp, The Rocket Science Group LLC)

Data processed: Email address, registration time, IP address, open and click behavior

Legal basis: Consent (Art. 6(1)(a) GDPR)

Double opt-in: We use the double opt-in procedure. After registration, you will receive an email with a confirmation link.

Third country transfer: Intuit/Mailchimp is certified under the EU-US Data Privacy Framework.

Revocation: You can unsubscribe from the newsletter at any time via the unsubscribe link in each email or by sending an email to frank@kreuzberg-audio.com.

Privacy information: https://mailchimp.com/legal/privacy/

9. Cookies

Technically Necessary Cookies

These cookies are required for the operation of the website and shop (e.g., shopping cart, session).

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR), § 25(2) TDDDG

Analytics Cookies

Google Analytics sets cookies that are only activated after your consent.

Legal basis: Consent (Art. 6(1)(a) GDPR), § 25(1) TDDDG

Cookie Settings

You can adjust your cookie settings at any time via our cookie banner or disable cookies in your browser settings.

10. Your Rights

You have the following rights regarding your personal data:

  • Access (Art. 15 GDPR) – Right to information about stored data
  • Rectification (Art. 16 GDPR) – Right to correction of inaccurate data
  • Erasure (Art. 17 GDPR) – Right to deletion of your data
  • Restriction (Art. 18 GDPR) – Right to restriction of processing
  • Data portability (Art. 20 GDPR) – Right to receive your data in a machine-readable format
  • Objection (Art. 21 GDPR) – Right to object to processing based on legitimate interests
  • Withdrawal (Art. 7(3) GDPR) – Right to withdraw consent with effect for the future

To exercise your rights, please contact: frank@kreuzberg-audio.com

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority.

Competent supervisory authority: Berliner Beauftragte für Datenschutz und Informationsfreiheit Alt-Moabit 59-61 10555 Berlin https://www.datenschutz-berlin.de

12. Storage Period

We store personal data only as long as necessary for the respective purposes or as required by statutory retention obligations:

  • Order data: 10 years (tax retention requirement)
  • Newsletter data: until revocation
  • Log files/Analytics: 14 months

13. Data Security

We use SSL/TLS encryption for the transmission of sensitive data. Our website is accessible via HTTPS.

14. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to adapt it to changed legal situations or changes to our services. The current version can always be found on this page.


Kreuzberg Audio – Frank Hahn As of: December 2025