{"id":168,"date":"2026-01-11T12:26:03","date_gmt":"2026-01-11T11:26:03","guid":{"rendered":"https:\/\/kreuzberg-audio.com\/?page_id=168"},"modified":"2026-02-20T15:32:13","modified_gmt":"2026-02-20T15:32:13","slug":"versand-und-lieferrichtlinie","status":"publish","type":"page","link":"https:\/\/kreuzberg-audio.com\/en\/versand-und-lieferrichtlinie\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Kreuzberg Audio<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Digital products \u2013 Instant download<\/h3>\n\n\n\n<p><strong>Lieferart:<\/strong> Electronic Delivery<br><strong>Lieferzeit:<\/strong> Immediately after payment confirmation<br><strong>Versandkosten:<\/strong> Kostenfrei<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Download process<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\" translation-block\"><strong>Complete purchase<\/strong> \u2192 Payment will be confirmed<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Automatic email<\/strong> with download links<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Customer account<\/strong> \u2192 Lifetime access<\/li>\n\n\n\n<li class=\" translation-block\"><strong>License key<\/strong> \u2192 For software activation (for VST plugins)<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Technical requirements<\/h3>\n\n\n\n<p><strong>Download:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stable internet connection<\/li>\n\n\n\n<li>Download links valid indefinitely<\/li>\n\n\n\n<li>Re-download possible at any time via your customer account<\/li>\n<\/ul>\n\n\n\n<p><strong>Installation:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>System Requirements siehe Produktbeschreibung<\/li>\n\n\n\n<li>License key required for activation of VST plugins<\/li>\n\n\n\n<li>For technical issues: support@kreuzberg-audio.com<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Availability<\/h3>\n\n\n\n<p class=\" translation-block\"><strong>Download server:<\/strong> 99.9% availability<br><strong>Geographical:<\/strong> Available worldwide<br><strong>File formats:<\/strong> VST3, WAV, REX, MIDI (depending on product)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Kundenservice<\/h3>\n\n\n\n<p><strong>Technical support:<\/strong> support@kreuzberg-audio.com<br><strong>Erreichbarkeit:<\/strong> Mo\u2013Fr, 9:00\u201318:00 Uhr (MEZ)<br><strong>Antwortzeit:<\/strong> Within 24 hours (on business days)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Important information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\" translation-block\"><strong>Backup recommended:<\/strong> Save your downloads locally<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Account access:<\/strong> Keep your login details safe<\/li>\n\n\n\n<li class=\" translation-block\">License management: One license key per computer<\/li>\n\n\n\n<li class=\" translation-block\"><strong>Updates:<\/strong> Updates via the customer account<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><em>As of January 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Kreuzberg Audio Digitale Produkte \u2013 Sofortiger Download Lieferart: Electronic DeliveryLieferzeit: Immediately after payment confirmationVersandkosten: Kostenfrei Download-Ablauf Technische Anforderungen Download: Installation: Verf\u00fcgbarkeit Download-Server: 99,9 % Verf\u00fcgbarkeitGeografisch: Weltweit verf\u00fcgbarDateiformate: VST3, WAV, REX, MIDI (je nach Produkt) Kundenservice Technischer Support: support@kreuzberg-audio.comErreichbarkeit: Mo\u2013Fr, 9:00\u201318:00 Uhr (MEZ)Antwortzeit: Within 24 hours (on business days) Wichtige Hinweise Stand: Januar 2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-168","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/pages\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":2,"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/pages\/168\/revisions"}],"predecessor-version":[{"id":170,"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/pages\/168\/revisions\/170"}],"wp:attachment":[{"href":"https:\/\/kreuzberg-audio.com\/en\/wp-json\/wp\/v2\/media?parent=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}